This Privacy Policy explains how pk804 collects, uses, stores, and protects the personal information of players registered on the pk804 platform. Your privacy is taken seriously — this document sets out exactly what data we hold, why we hold it, and what rights you have over it.
Before diving into the legal detail, here is a plain-English summary of how pk804 approaches your personal data — and why you can trust us with it.
pk804 only collects personal data that is genuinely necessary to operate your account, process transactions, comply with our licensing obligations, and keep the platform secure. We do not collect data for the sake of it, and we do not build unnecessary profiles on players.
All data transmitted between your device and pk804 servers is encrypted using TLS. Sensitive data at rest — including passwords and payment details — is stored in hashed or encrypted form. pk804 has never stored plain-text passwords, and that will never change.
pk804 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Full stop. Your data is used to operate your pk804 account and meet our legal obligations — nothing else. Data shared with third parties is only shared on a need-to-know basis under strict confidentiality agreements.
You have the right to access, correct, and in certain circumstances delete the personal data pk804 holds about you. These are not hollow commitments — pk804 has a dedicated process for handling data subject requests, and we will respond within the timeframes set out in this policy.
This Privacy Policy tells you exactly what data pk804 collects, why we collect it, who we share it with, and for how long we retain it. If that ever changes in a material way, we will notify you before the change takes effect — not bury the update in a terms footnote.
pk804 processes personal data in accordance with the data protection requirements of its international gaming licence. These requirements include player identity verification, transaction monitoring, responsible gaming record-keeping, and anti-money laundering checks — all of which require holding certain personal data for defined periods.
pk804 is an online casino and sports betting platform operating under an international gaming licence and serving players in Pakistan. For the purposes of this Privacy Policy, pk804 is the data controller — meaning we determine the purposes and means of processing your personal data.
All references to "pk804", "we", "us", or "our" in this Privacy Policy refer to the pk804 platform and the entity holding the pk804 international gaming licence. References to "you", "your", or "User" refer to any individual who has registered, or is in the process of registering, a pk804 account.
Contact for Privacy Matters: If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a data protection concern, please contact the pk804 data protection team at [email protected] with the subject line "Privacy Request".
This Privacy Policy applies to all personal data collected through the pk804 website at pk804.bet, including all sub-pages and services offered under the pk804 brand. It covers sports betting, casino games, live dealer tables, slots, keno, American football betting, promotional activity, and all associated account management functions.
pk804 collects the following categories of personal data from users:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number, gender | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, city of residence (e.g. Karachi, Lahore, Islamabad, Faisalabad) | Account communications, support, notifications |
| Financial Data | JazzCash wallet number, EasyPaisa account, HBL/UBL/Meezan bank account details, transaction history | Processing deposits and withdrawals, AML compliance |
| Gaming Activity Data | Bet history, game session logs, wagering amounts, win/loss records, bonus redemptions | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, browser type, device type, operating system, session timestamps | Security, fraud prevention, platform optimisation |
| Verification Documents | Copies of government-issued ID, proof of address, source-of-funds documentation | KYC compliance, withdrawal processing |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer service, dispute resolution, quality assurance |
pk804 does not collect special categories of sensitive personal data (such as health data, biometric data, or political opinions) unless you voluntarily disclose such information in the context of a responsible gaming or self-exclusion request, in which case it will be used solely for that purpose.
pk804 collects your personal data through the following means:
Third-Party Sources: In certain circumstances, pk804 may also receive data about you from third-party identity verification providers or fraud prevention databases, used solely to fulfil our KYC and AML obligations under our international gaming licence.
pk804 uses the personal data we collect for the following purposes:
pk804 will not use your personal data for any purpose incompatible with the purposes listed above without first obtaining your explicit consent or being legally required to do so.
pk804 processes your personal data on the following legal bases:
pk804 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your data only in the circumstances described below:
International Transfers: Some of pk804's third-party service providers may process data outside Pakistan. Where this occurs, pk804 takes reasonable steps to ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection standards.
pk804 retains personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal and regulatory obligations. The following general retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account plus 5 years after closure | Gaming licence AML obligations |
| KYC verification documents | 5 years from the date of verification | Regulatory compliance |
| Transaction records | 5 years from transaction date | Financial regulatory requirements |
| Betting and gaming history | Duration of account plus 3 years after closure | Dispute resolution, responsible gaming |
| Customer support records | 3 years from last interaction | Legitimate interests, dispute resolution |
| Marketing consent records | Until consent is withdrawn plus 1 year | Legal obligation to demonstrate consent |
| Self-exclusion records | Indefinitely while exclusion is active; 5 years after any lifting | Responsible gaming obligations |
Once data is no longer required, it is securely deleted or anonymised in accordance with pk804's internal data disposal procedures.
pk804 maintains a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
Data Breach Response: In the unlikely event of a data breach that poses a risk to your rights and freedoms, pk804 will notify affected users and the relevant supervisory authority as promptly as practicable in accordance with applicable legal obligations. You should also contact us immediately at [email protected] if you suspect any unauthorised activity on your pk804 account.
While pk804 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your pk804 login credentials confidential and for ensuring your own device security.
As a pk804 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request". pk804 will respond within 30 calendar days of receiving a valid request.
Request a copy of the personal data pk804 holds about you and information on how it is being used.
Request correction of inaccurate or incomplete personal data held in your pk804 account.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
Request that pk804 restricts processing of your data in certain circumstances, such as while a dispute about accuracy is being resolved.
Request a copy of your data in a structured, machine-readable format where processing is based on your consent or a contract with you.
Object to processing of your data for direct marketing purposes at any time. You may also object to processing based on legitimate interests.
Please note that some rights are subject to limitations where pk804 is required to retain or process data to comply with legal obligations — for example, AML record-keeping requirements under our gaming licence. Where a request cannot be fulfilled, pk804 will explain why.
pk804 uses cookies and similar tracking technologies on the pk804.bet website. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the pk804 platform. pk804 does not use third-party advertising cookies or tracking pixels for cross-site advertising.
21+ Only: pk804 is strictly for adults aged 21 years and above. pk804 does not knowingly collect or process personal data from individuals under the age of 21.
By registering a pk804 account, you confirm that you are at least 21 years of age. pk804 employs age verification procedures at registration and may request documentary proof of age at any stage. If pk804 discovers that a user account is held by an individual under the age of 21, the account will be immediately closed, all betting activity voided, and any deposited funds returned to the source payment method after verification.
If you are a parent or guardian and have reason to believe that a minor in your care has accessed or registered on the pk804 platform, please contact us immediately at [email protected] so that the account can be closed and any data held on the minor can be deleted.
pk804 encourages parents and guardians to use parental control software and to maintain open conversations with younger family members about online gambling risks. The platform is designed exclusively for adult entertainment.
pk804 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. The "Last Reviewed" date at the top of this page will be updated whenever a change is made.
Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — pk804 will provide notice to registered users via email or a prominent notification on the pk804 platform before the changes take effect. We will not reduce your rights under this Privacy Policy without your explicit consent where that consent is required by law.
The current and most up-to-date version of this Privacy Policy is always available at pk804.bet/privacy-policy. We recommend reviewing this page periodically to stay informed about how pk804 protects your information.
Questions? If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to the pk804 data protection team at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.
Your data is in safe hands. Join thousands of Pakistani players already enjoying cricket betting, live casino, slots, and keno on pk804 — all under a secure, licensed platform.
21+ only · Play Responsibly · International Gaming Licence · Your data is protected